Meet the Lottery Team

We’re here to help you win!

The Chestnut Tree House Lottery is run by our Lottery Manager, Kara Lynsdale, and a small but dedicated team of Lottery Administrators. All memberships, payments and queries are handled by the team in our Lottery Office right here at Chestnut Tree House.

If you have any enquiry and can’t find the answers to your questions in our Frequently Asked Questions, please get in touch with the Lottery Team on 01903 871842 or

Our Lottery Canvassers

We work with fundraising companies and individuals (known as canvassers) to promote our Lottery and to inform you about the work we do in your community.

Update (Friday 9 April): following government guidance we temporarily stopped all face-to-face fundraising on Saturday 26 December. As the constraints begin to ease, we are reintroducing face-to-face fundraising starting from Monday 12 April. Small teams of canvassers will begin fundraising door-to-door and in supermarkets in the local community. We have carried out full risk assessments in line with the government guidelines and will continue to closely monitor the situation.

The Lottery is a very important source of income for the hospice charity and our canvassers do a fantastic job, asking members of the public if they would like to join the Lottery.  Our canvassers also carry information about the care we provide for children and their families in the local community.

We closely monitor and regulate the work of our canvassers. If you meet a canvasser on your doorstep, they will have a clearly displayed identification badge and will be wearing Chestnut Tree House tabards or jackets.

If you wish to check any of their credentials, please feel free to call our Lottery Office on 01903 871842. We also have fundraising canvassers who visit supermarkets and shopping centres to promote our Lottery. These representatives will also have the same identification.

Our canvassers form an important part of the Lottery team, and we do our utmost to ensure that they are fully trained and professional at all times. If you feel that a canvasser is not representing us well, is not courteous, appears to be pushy or if you have any other concerns, please do let us know immediately. Thank you.

Featured Story

Anne Grayson wins £100!

Chestnut Tree House Lottery player, Anne Grayson from Eastbourne won £100 in April. We spoke to her about why she plays our Lottery and how she is going to spend her prize money. “You ask me what I am going to do with the money?  Well, I will tell you.  I want to give it back to Chestnut Tree House.  ...

Read full story